Q: What does the website migration service include? Will my site be safe?
A: The web site migration service that we are offering is free of charge (to a certain extent). We’ll migrate your website(s) to our avant–garde cloud hosting platform without you having to do anything. We know from experience that changing web hosting providers can lead to lost data and unwanted downtime. That’s the reason why we will perform all that for you for free!We’ve got highly professional administrators whose primary job is to ensure that your web site functions precisely as it did on your former web hosting platform. Our administrators are experts in migrating custom–made web sites, as well as web sites that are based on well–known web apps such as WordPress and Joomla™.
Q: How much time will the website migration procedure take?
A: There are a lot of variables to keep in mind – the overall amount of files, the size of the database, the complexity of the site itself and the current workload of our website migration professionals, etc. Even so, we do try to carry out all web site migrations within a 48–hour time period. Less sizeable websites are transferred faster – usually in under 24 hours.
Q: My privacy is important to me. What info do you need?
A: We don’t gather any sensitive details. We’ll require, though, the login info for your present hosting account and the name of the web site that you want to transfer.
Q: My present hosting account has delicate data inside. How can I trust you?
Q: Will there be any outage for my site?
A: While we move your website, it will be available both in your hosting account with us and in your account with your old hosting provider. As soon as the transfer is complete, we will make sure that everything is functioning correctly and that the integrity of your content is not affected before notifying you that the migration is complete. Then we will explain to you how to move the domain name over to your web hosting account with us and how to modify the DNS settings.
Q: Will my old web hosting provider find out that I’m leaving them?
A: While we migrate your content, your hosting provider won’t be aware of the transfer at all. We will not contact them in any way.
Q: Does it make any difference what platform my current provider is using?
A: We can transfer your site from any hosting provider or any Linux–powered web hosting platform so long as we can acquire access to the Control Panel and there’s FTP access available.The only sites that we cannot migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.