Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Reply Guarantee

  • Our team of techs will try their best to respond to your advice enquiries within less than 1 hour. If, however, the trouble you have experienced demands aid from our Administrators’ =Department,= we are going to address the ticket to the person on shift and will submit a reply to notify you.

  • Top quality support service
  • Top–class Technical Assistance Service

  • We provide you with 24/7 client assistance through a lightning fast ticket solution integrated into your Control Panel. You’ll be able to e–mail us whenever you want about any of the software applications that come pre–configured on your virtual server, such as the desired Linux distribution, the server administration panel and our in–house produced Hosting Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Hosting Control Panel that is provided absolutely free in your virtual server, you will find a useful Help section, consisting of all that you should know about maintaining your internet sites and applications. We have added a wide array of how–to articles and reviews and video guides that display the standard website maintenance tasks in an easy–to–understand fashion.