Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer service team is trained to fast attend to all our shared web hosting customers’ issues and guidance requests. Through our ticketing system, you will be able to post your issue and a support crew member will likely return to you in less than max 1 hour. In actual fact, practice has revealed that the common solution time is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You can email us 24x7x365 with any issue you possibly have connected with Frugal’s solutions. We have got professionals present constantly to provide you with instructions at any time necessary. You’ll be able to the ticket system or send us a message whenever you want, or grab the telephone or make use of the online chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel features a complete knowledge base which is integrated into all parts. In each section, you will find a Help control key that will load for you a variety of step–by–step online classes on how to employ a selected function or complete a selected action. Furthermore, we have produced educational clips to help you get a better idea of the Control Panel’s interface.