Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help section built into Frugal’s Hosting Control Panel offers a selection of help articles and commonly asked questions. Aimed towards resolving any common issue that you could stumble upon, they are written by our support team of competent techs.

  • Top quality support service
  • How–To Videos

  • For those who’d rather discover how to tackle a typically experienced issue by watching a video lesson, we’ve added a selection of video tutorials to our Hosting Control Panel. All the videos are short and simple to comprehend. They offer you step–by–step presentations of various website administration activities.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 help desk service and a sixty–minute support ticket response time guarantee. Our expert tech support engineers will be available 24x7x365 to reply to your inquiries and to remedy any problem that you might face. Simply submit a help request from the Help section and we’ll reply to you in a flash.