A 99.9% Server Uptime
The primary advantage of establishing your very own shared web hosting platform is that you do not need to be worried about compatibility – you design a given set of software apps in such a manner as to work with a given set of hardware parts. The result is something much more steady and dependable, since there are fewer possible risks of failure. We’ve set up our cloud hosting platform atop proven hardware elements as well as a significantly modified version of SELinux so as to create an extremely secure home for your own websites.
This is why, with each of our shared web hosting packages we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s vital to also build your own network infrastructure. Because of this, we set up a custom–configured internal network in each one of our datacenter facilities. Based on top–notch Juniper routers and switches, our internal network allows for amazingly fast data transmission speeds and is also completely redundant.
Thus, you will take advantage of a 99.9% network uptime in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter and in our AU based datacenter, regardless of which web hosting offer you have opted for.
A 30–Day Money–Back Guarantee
Although we have done everything to decrease all potential risks with our cloud hosting packages and irrespective of the fact that our company offers outstanding client support, there are times when the customer simply isn’t happy with what we have to offer. Or he wants to switch to a more robust web hosting solution, such as a VPS server or even a dedicated server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not content, we will give you a refund.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a response, you are aware of how aggravating this can be, especially if your web site is on the line. That is why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be available to you and they’ll get back to you in less than one hour. And the best thing is that their average ticket response time is under 20 minutes!